Return Policy

Thank you for shopping with We Creat It. We strive to deliver high-quality, personalized products that meet your expectations. However, if you are not completely satisfied with your purchase, we are here to assist you.

Returns: We accept returns for items that are damaged, defective, or incorrect within 14 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Personalized Items: Due to the custom nature of our products, we cannot accept returns for personalized items unless they arrive damaged or defective. Please double-check your custom details before placing your order to ensure accuracy.

How to Return an Item:

Contact us at info@wecreatit.com to initiate the return process.
Provide your order number and details of the item you wish to return.
We will guide you on how to return the item and process your refund or exchange.
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original payment method within a few business days.

Shipping Costs: Customers are responsible for paying the shipping costs for returns unless the item is damaged or defective. Shipping costs are non-refundable.

Exchanges: If you need to exchange an item, please contact us at info@wecreatit.com. We will assist you in exchanging your item for something that better meets your needs.

If you have any questions or concerns, feel free to reach out to us at info@wecreatit.com. We are happy to assist you!