Terms Of Service

[7:27 PM, 5/14/2026] Choco: Welcome to We Creat It! By accessing or using our website, you agree to comply with and be bound by the following Terms of Service.

1. General Terms:

By placing an order with us, you confirm that you are at least 18 years old or have the permission of a parent or guardian.

All prices and product availability are subject to change without notice.

2. Orders and Payments:

We accept payments via credit/debit cards and other online payment methods.

You are responsible for providing accurate and complete information when making a purchase.

Orders will only be processed once payment has been successfully received.

3. Customization and Personalization:

Personalized items are customized based on the details you provide during the order process.

Please double-check your custom details, as we cannot accept returns on personalized items unless they are damaged or incorrect.

4. Shipping and Delivery:

Shipping costs and delivery times are calculated at checkout based on your location.

We strive to ship your order promptly, but we are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

5. Returns and Exchanges:

We accept returns for damaged or defective products within 14 days of delivery.

Personalized items are non-returnable unless they arrive damaged or incorrect.

6. Intellectual Property:

All content on the We Creat It website, including text, images, logos, and designs, is protected by copyright and trademark laws.

You may not use our intellectual property without permission.

7. Limitation of Liability:

We Creat It is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.

8. Privacy Policy:

We value your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.

9. Changes to Terms:

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page.

10. Contact Us:

If you have any questions about our Terms of Service, please contact us at infowecreatit@gmail.com
[7:27 PM, 5/14/2026] Choco: 16- return policy : Thank you for shopping with We Creat It. We strive to provide high-quality, personalized products that meet your expectations. If you are not completely satisfied with your purchase, we are here to help.

Returns:

We accept returns for items that are damaged, defective, or incorrect within 14 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Personalized Items:

Due to the custom nature of our products, personalized items cannot be returned or exchanged unless they arrive damaged, defective, or incorrect. Please carefully review all custom details before placing your order.

How to Start a Return:

1. Contact us at infowecreatit@gmail.com to initiate the return process.
2. Include your order number and details about the issue.
3. We will provide instructions for returning the item and processing your refund or exchange.

Refunds:

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be issued to your original payment method within a few business days.

Shipping Costs:

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. Original shipping costs are non-refundable.

Exchanges:

If you would like to exchange an item, please contact us at infowecreatit@gmail.com. We will do our best to assist you with an exchange that better fits your needs.

Contact Us:

If you have any questions or concerns, feel free to contact us at infowecreatit@gmail.com. We are always happy to help.